Are you monitoring bots? Checking the transaction logs? Processing the exceptions in transactions? 

Are you monitoring privileges and permissions and password expiration? 

Monitoring Infra – standard Server, Disk, memory, services etc? 

Applying OS patches on production RPA solution servers? AND MORE?

Adopted RPA but don’t plan on making it a core competency?

BOTCare™

With BotCare™, you can create the perfect support service for your specific RPA needs. 

We offer: 

BOTMonitor™

• Bot monitoring for uptime on critical "must run" service
  • Choose 9x5 or 24x7 in your time zone
  • Uptime SLA of 95-99.9%
  • Alerts to TXT, email or ITSM portal
• Priority-level based incident escalation
• Issue resolution and business hour SLAs

BOTPrevent™

• Continuous weekly Bot performance assessment
  • Modification recommendations
  • Tuning and adjustments made
  • Source and target update, version and patch pre-application impact analysis
  • Post upgrade assessment and POA for changed environment

BOTResolute™

• Per occurrence issue resolution as needed without uptime
• Issue resolution service
  • As occurs
    • Resolution time options
    • Ad Hoc and daily/hourly progress reporting
    • Retrospective for future prevention

**Services can be combined or augmented in order to ensure 

the right support for the right bot farm.